Confidentiality Policy

This Privacy Policy describes how Longevity Residence, with its registered office at [insert address], processes the personal data of individuals who access the website, request information, or benefit from our services.

Respecting your privacy is a priority for us, and all personal data is processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable national legislation.

By using this website or providing your personal data, you acknowledge that you have read and understood this Privacy Policy.

The name, logo, and all visual identity elements associated with the Longevity Residence brand are protected under intellectual property law. Nothing on this website shall be interpreted as granting, implicitly or explicitly, any right to use the brand or any protected elements. Unauthorized use, reproduction, or misuse is strictly prohibited and may result in legal liability. The rights holder reserves the right to take action against any infringement.

Categories of Data Subjects

This policy applies to all individuals whose personal data may be collected through the website or in the context of interactions with Longevity Residence. This includes, but is not limited to, website visitors, individuals requesting information or bookings, as well as clients or potential clients interested in our services.

Types of Data Processed

Depending on the nature of the interaction, Longevity Residence may process various categories of personal data, including:

  • Identification and contact data such as name, surname, email address, and phone number;
  • Information voluntarily provided through website forms;
  • Technical data such as IP address, browser type, device information, and website usage data.

In certain cases, especially when related to service requests, we may process sensitive data, including health-related information. Such data is treated with a higher level of protection and is processed strictly in accordance with legal requirements.

Purposes of Data Processing

Personal data is processed for specific, explicit, and legitimate purposes, including:

  • Responding to user inquiries;
  • Managing bookings and service requests;
  • Providing our services;
  • Communicating confirmations and relevant updates;
  • Sending marketing communications, where explicit consent has been given (e.g., offers, promotions, newsletters).

Users may opt-in to receive marketing communications via dedicated consent checkboxes and may withdraw consent at any time by sending a request to the contact email provided below.

Legal Basis for Processing

Personal data is processed in accordance with GDPR under the following legal grounds:

  • Art. 6(1)(b): performance of a contract or pre-contractual steps;
  • Art. 6(1)(c): compliance with legal obligations;
  • Art. 6(1)(d): protection of vital interests;
  • Art. 6(1)(f): legitimate interests of the controller (e.g., ensuring security and service functionality);
  • Consent of the data subject, particularly for marketing activities.

Where health data is processed, this is done under Art. 9(2)(h) GDPR for healthcare services or based on explicit consent where applicable.

We may also collect information regarding your interaction with our website (e.g., pages visited, time spent, device used). For more details, please refer to our Cookie Policy.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and in compliance with legal retention requirements.

Longevity Residence will delete personal data upon request, except where retention is required by law or justified by legitimate interests. In such cases, data will be retained for the legally required period or until the relevant basis ceases to exist.

Data Disclosure

Personal data may be disclosed to third parties where necessary to fulfill the purposes described above or to comply with legal obligations. These may include:

  • IT service providers;
  • Business partners and service providers;
  • Marketing service providers;
  • Public authorities;
  • Healthcare service providers.

All disclosed data will be limited to what is necessary and proportionate for the intended purpose.

Rights of Data Subjects

In accordance with GDPR, you have the following rights:

  • Right of access to your personal data;
  • Right to rectification of inaccurate or incomplete data;
  • Right to erasure (“right to be forgotten”), where applicable;
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object to processing based on legitimate interests, including direct marketing;
  • Right not to be subject to automated decision-making, including profiling;
  • Right to withdraw consent at any time;
  • Right to lodge a complaint with a supervisory authority.

Data Security

Longevity Residence implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration.

We ensure that data is processed securely both during transmission and within internal systems, in accordance with applicable standards and the sensitivity of the data.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to ensure proper functionality, analyze traffic, and improve user experience.

Detailed information is available in our Cookie Policy.

External Links

The website may contain links to third-party websites. Longevity Residence is not responsible for the content, privacy practices, or data processing activities of these external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Changes to This Policy

Longevity Residence reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on our website.